These Terms of Use govern your access to and use of the Castlemaine Art Museum (CAM) website at castlemaineartmuseum.org.au and any associated subdomains (the website). By using the website,you agree to these Terms. If you do not agree, please do not use the website.
Separate terms apply to specific transactions on the website — including donations, ticket purchases, membership sign-ups and online shop orders — and are referenced where relevant below.
1. About CAM
Castlemaine Art Museum is an incorporated not-for-profit organisation operating a regional art museum in Castlemaine, Victoria. Where these Terms refer to we, us or our, they refer to Castlemaine Art Museum.
2. Permitted use of the website
You may use the website for personal, non-commercial purposes. You agree not to:
use the website in any way that breaches any applicable law or regulation;
use the website to send unsolicited commercial communications, harass other users, or post unlawful, defamatory, misleading or offensive material;
introduce viruses, malware or other harmful code;
attempt to gain unauthorised access to the website, the server on which it is hosted, or any related systems or networks;
use automated means (including scraping, crawling or harvesting) to access the website or extract content, except for reasonable use by recognised search engines; or
reproduce, copy, sell, resell or commercially exploit any part of the website without our prior written permission.
3. Intellectual property and image rights
All content on the website — including text, images, audio, video, logos, graphics and the design of the site — is owned by or licensed to CAM and is protected by Australian and international copyright and trade mark law.
Many images on the website depict works of art, photographs and other material in which third parties hold copyright or moral rights. Reproduction of these images (including downloading, screenshotting and re-publishing) is not permitted without the prior written permission of the relevant rights holder.
You may view, download and print pages from the website for your personal, non-commercial use, provided you keep all copyright and other proprietary notices intact. For any other use, including educational, editorial or commercial use, please contact us at
info@castlemaineartmuseum.org.au.
4. User-submitted content
Where the website allows you to submit content (for example, a comment, enquiry or image), you confirm that you own or have the right to share that content, that the content does not infringe any third party's rights, and that the content is not unlawful, defamatory, misleading or offensive.
By submitting content to the website you grant CAM a non-exclusive, royalty-free, worldwide licence to use, reproduce, edit and display that content in connection with our museum activities. We may remove user-submitted content at any time and without notice.
5. Donations
Donations made through the website are processed by a third-party payment provider. By making a donation you confirm that the payment details you provide are your own and that you have authority to use them. Donations of $2 or more to CAM are tax-deductible in Australia under our deductible gift recipient (DGR) status. A tax receipt will be issued at the email address you provide.
Donations are generally non-refundable. If you believe a donation has been made in error, please contact us as soon as possible at
info@castlemaineartmuseum.org.au and we will review the request.
6. Memberships
Memberships, including Friends of CAM (FOCAM), are subject to the membership terms presented at the time of sign-up. Memberships are non-transferable and, unless otherwise stated, non-refundable. Member benefits may be varied from time to time with reasonable notice.
7. Ticketing and event bookings
Tickets and event bookings made through the website are subject to the terms of the relevant ticketing platform and any specific terms of the event (including age restrictions, capacity limits and conditions of entry). Refunds and exchanges are handled in accordance with the Live Performance Australia (LPA) Code of Practice for Event Ticketing and our Conditions of Entry, available at the museum and on request.
We may need to reschedule or cancel an event. Where we do, we will contact ticketholders using the contact details provided at the time of booking and refund or exchange tickets in accordance with the LPA Code.
8. Online shop
Purchases from the CAM online shop are subject to the shop terms of sale presented at checkout. Prices, postage and delivery times are as shown at the time of order. Returns and exchanges are handled in accordance with the Australian Consumer Law.
9. Volunteer applications
Volunteer applications submitted through the website do not create an offer of, or agreement to, a volunteer position. CAM will assess applications and contact applicants to discuss next steps. Volunteer placements may be subject to a Working with Children Check, references and an induction process.
10. Links to other websites
The website may contain links to third-party websites. We provide these links for convenience and information only. We do not control, endorse or take responsibility for the content, privacy practices or terms of those websites. You access third-party websites at your own risk.
11. Disclaimer and limitation of liability
We take reasonable care to ensure the information on the website is accurate and up to date, but we do not warrant that the website will be free of errors, omissions, interruptions or viruses. Information about exhibitions, programs, opening hours and events may change without notice.
To the maximum extent permitted by law, CAM excludes liability for any loss or damage arising from your use of (or inability to use) the website, including indirect or consequential loss. Nothing in these Terms excludes, restricts or modifies any rights you have under the Australian Consumer Law or other laws which cannot be excluded.
12. Privacy
Your use of the website is also governed by our Privacy Policy, available on the website. By using the website you acknowledge that you have read and understood the Privacy Policy.
13. Changes to these Terms
We may update these Terms from time to time. The current version is always available on the website and the date of the most recent update is shown at the top of this document. Continued use of the website after an update constitutes acceptance of the updated Terms.
Contact
If you have any questions about these Terms, please contact us:
Castlemaine Art Museum
14 Lyttleton Street, Castlemaine VIC 3450
PO Box 248, Castlemaine VIC 3450
